Welcome to Brainiac Healthcare! These terms and conditions outline the rules and regulations for the use of Brainiac Healthcare’s Website, located at www.brainiachealthcare.com accessing this website we assume you accept these terms and conditions. Do not continue to use www.brainiachealthcare.com if you do not agree to take all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: “Client”, “You” and “Your” refer to you, the person logs on this website and is compliant with the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated service. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
License
Unless otherwise stated, Brainiac Healthcare and/or its licensors own the intellectual property rights for all material on www.brainiachealthcare.com. All intellectual property rights are reserved. You may access this from www.brainiachealthcare.com for your own personal use subjected to restrictions set in these terms and conditions.You must not:
- Republish material from brainiachealthcare/li>
- Sell, rent or sub-license material from brainiachealthcare
- Reproduce, duplicate or copy material from brainiachealthcare
- Redistribute content from brainiachealthcare
This Agreement shall begin on 13th December 2021 hereof.Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. To the extent permitted by applicable laws, Brainiac Healthcare Private Limited shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.Brainiac Healthcare Private Limited reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or cause a breach of these Terms and Conditions.You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Brainiac Healthcare Private Limited a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Iframes
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
Content Liability
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Payment(Cancellation & Refund Policy)
- Payment cancellations will be considered only if the request is made within 3-5 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- BRAINIAC HEALTHCARE PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
- In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 3-5 days of receipt of the products.
- In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 3-5 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
- In case of any Refunds approved by the BRAINIAC HEALTHCARE PRIVATE LIMITED, it’ll take 3-5 days for the refund to be processed to the end customer.
Shipping & Delivery Policy
- Domestic Orders (India): Orders are shipped within 15-20 working days from the date of order confirmation and receipt of payment, unless a specific delivery date is agreed upon during order confirmation. We use trusted domestic courier services or India Speed Post for delivery. Delivery timelines are subject to the norms of the courier company or postal service. Delivery timelines are subject to the courier company or postal service norms and may vary based on production batch schedules. Customers will be informed of the estimated delivery date upon order confirmation.
- International Orders: Orders are shipped within 20-25 working days from the date of order confirmation and receipt of payment, unless a specific delivery date is agreed upon during order confirmation. We use registered international courier services or International Speed Post for secure delivery. Delivery timelines are subject to the courier company or postal authorities’ norms, customs clearance processes, and production batch schedules. Customers will be informed of the estimated delivery date upon order confirmation.
- General Terms:
- All orders are delivered to the address provided by the buyer during order placement.
- Brainiac Healthcare Private Limited is not liable for delays caused by courier companies, postal authorities, or customs processes. We guarantee handing over the consignment to the courier or postal service within the specified timelines (7-10 working days for domestic, 10-15 working days for international).
- Delivery confirmation for products and services will be sent to the email address provided during registration.
Removal of Links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Contact us
You may contact us using the information below:
Merchant Legal entity name: BRAINIAC HEALTHCARE PRIVATE LIMITED
Registered Address: B-24, VRUNDAVAN PARK, NR. JANTA NAGAR, ODHAV Ahmedabad GUJARAT 382415
Operational Address: B-24, VRUNDAVAN PARK, NR. JANTA NAGAR, ODHAV Ahmedabad GUJARAT 382415
E-Mail ID: [email protected]
Last updated on May 27th 2025
